![]() I was glad I realized this before trying some windows update revert method, so I leave this answer here if it helps anyone with the same problem. This may not work on Windows 11 PCs outside of the United States, but it won't hurt to try. The install button will be where the 'Open' button is if you haven't installed the codecs already. I had to use Windows Settings / System / Display / Graphics Settings / Graphics Performance Preference menu to manually select my Nvidia card to run the player applications. Click the 'Install' button and wait for the application to download and install. This didn't present a problem with AVC (x264) videos, but HEVC (x265) videos were affected. My poor Intel was trying to hardware decode the videos until this time. The new update made my computer select the Integrated Graphics card to try and decode the video. heic file extension are compressed using the HEVC format. So after some research:īeginning with the Windows Update (20H1), the method for selecting which graphics processor to use for applications has changed. As Microsoft puts it: Images that are stored in HEIF files that have the. When I realized my players were using the Integrated GPU rather than my Nvidia 1060 card for decoding the video, I tried the change this through Nvidia Control Panel / Manage 3D Settings, I saw the option to select the video card was grayed out (With the message: Windows OS now manages selection of the graphics processor). It would appear the solution was easy, however I didn't suspect such a thing because it never happened before. I use HEVC videos regularly, I am certain this problem didn't exist before, and I am out of options, hoping this community could give me a direction.Įdit: Disabling hardware decoding (VLC) seems to bypass the problem, but an Nvidia 1060 should be able to hardware decode a h265 video (as it was before). Tried with browsers, couldn't play due to limited browser codec support (this is normal).Trying different players (mentioned above).Updating dedicated graphics card driver (NVIDIA GeForce GTX 1060, driver version 461.92).Updating integrated graphics card driver (Intel® HD Graphics 530, driver version 27.20.100.9316).VLC Player freezes the video (after some time playing), audio continues playing fine.As mentioned from others, use VLC as its free. Drone Tutorials Handheld Tutorials Post-production. Player is unresponsive and needs to be terminated. Filming in 4k on my Air 2s,when trying to play mpeg4 files,windows 10 askes me to buy HEVC video extensions f. MPV player just freezes the video (after some time playing), audio continues playing fine. ![]() The laptop has an Intel(R) Core i7-8565U CPU 1.80 GHz 1.90GHz. Ive just updated to the latest Windows 10 Home, Version 20H2. Any help and guidance gratefully received. ![]() I did not install anything that I know of which would interfere with this. All searches on the internet come up with HEVC Codec downloads, which already exist on my laptop. It presented this behavior about two weeks ago. I need this feature in my computer because of my work and entertainment purposes (other that it should just work). My 2016 production Windows 10 Pro (Version 20H2) computer suddenly stopped playing HEVC videos properly.
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